Smarter shopping is here.

Club+ FAQs

• What is Club+?

  Club+ is the new rewards and benefits programme for New World, PAK’nSAVE and Four Square shoppers giving you a smarter way to shop. It’s flexible, tailored to you, and has multiple ways to scan, score and save with a wide range of benefits across New World, PAK’nSAVE and Four Square.  

   

  As a Club+ member, you can:  

  • Score Club+ Dollars with every shop at New World and Four Square*.  
  • Spend your Club+ Dollars to save on your groceries at New World, PAK’nSAVE and Four Square*.  
  • Choose to convert your Club+ Dollars to Airpoints™ at any time.    
  • Score a fuel discount every time you shop*.   
  • Score special discounts at New World with Club+ Deals.  
  • Access member-only services such as online shopping, and Shop’nGo in the South Island.  
  • Get weekly Club+ Picks of products on special you might like. 
  • Use your Club+ card to scan at New World, PAK’nSAVE, Four Square, Z and Caltex – just one card for all! 
  • Use just one super smart Club+ login to use across New World, PAK’nSAVE and Four Square, so only one password to remember. 

  *On qualifying purchases  

   

  So however you shop, Club+ helps you get the best of New World, PAK’nSAVE and Four Square. 

• What are the benefits of Club+ for Four Square shoppers?

  When you shop at Four Square you can:

  • Choose to score either Club+ Dollars or Airpoints™*.    
  • Spend your Club+ Dollars to save on your groceries^.  
  • Score a fuel discount every time you shop*.   

  *On qualifying purchases  ^In-store only at Four Square 

   

  Plus, no matter where you shop you can use your Club+ card to scan at New World, PAK’nSAVE, Four Square, Z and Caltex – just one card for all!  And with one super smart login across Club+, New World, PAK’nSAVE and Four Square, you’ll only have one password to remember. Genius.  

• How do I join Club+?

  It’s easy to join Club+, it only takes a minute, plus it’s free! Join via one of these easy ways:  

  • Join here or download the Club+ app, 
  • Through the New World, PAK’nSAVE and Four Square NOW! apps or websites, 
  • Or call our friendly Customer Service team on 0800 80 70 70 and they can sign you up on the spot.  

    

  As soon as you join Club+ you can start to scan, score and save from 15 June. You’ll receive a welcome email, which includes your Club+ account number and digital barcode that can be scanned when shopping in-store. 

    

  And if you join via the Club+, New World or PAK’nSAVE apps your digital card will be ready to scan in-store from this date too.  

• Is there anything I need to do before I join Club+?

  Joining Club+ will automatically merge all your accounts that use the same email address across New World, PAK’nSAVE and Four Square. To make sure that all your saved information, your New World Dollars or Airpoints™ rewards choice and shopping history comes across to Club+, you'll need to update any old or different email addresses on any of the following:  

  • New World online shopping
  • New World Clubcard
  • PAK’nSAVE online shopping
  • Four Square NOW! online shopping
  • PAK’nSAVE Sticky Club used for SHOP’nGO in the South Island

  please call our Customer Service team on 0800 80 70 70 to update them all to your preferred email. They can also join you on the spot! 

• Where can I use Club+?

  You can use Club+ when you shop in-store and online at all New World, PAK’nSAVE and Four Square stores nationwide. Each retailer has unique and exciting benefits and rewards for you to score*, so remember to scan with every shop.  ​

  *On qualifying purchases​

  You’ll also use Club+ to access Shop’nGo in all PAK’nSAVE and selected New World stores in the South Island.  And don’t forget to scan your Club+ card to redeem fuel discounts at participating Z and Caltex sites, and New World and PAK’nSAVE fuel sites (where available).  Don’t forget, your Club+ card works at all these retailers - just one card to scan for all! 

• Where do I find my digital Club+ card?

  With access to your Club+ account across multiple apps, it’s easy to enjoy seamless convenience and flexibility. You can find your digital Club+ card in: 

  • The Club+ app
  • The New World app
  • Or the PAK’nSAVE app

   

  You can open your digital barcode by tapping on ‘Scan Club+’ at the bottom of the home screen. 

   

  No matter where you choose to shop, you’ll be ready to scan at New World, PAK’nSAVE, Four Square, and partners like Z and Caltex, every time you shop! 

• What are Club+ Dollars?

  When you shop in-store or online at New World and Four Square* the Club+ Dollars you score as a Club+ member are loaded onto your account, and able to be spent whenever you like^.  No minimum spend, tricky points to calculate or waiting to earn vouchers, just score and spend as you go.  

   

  As a Club+ member, you’ll score Club+ Dollars on all qualifying purchases when you shop at New World or Four Square, both in-store or online. 

    

  You can choose where to spend your Club+ Dollars, using them as full or partial payment to save on your groceries. 1 Club+ Dollar is equivalent in value to 1 New Zealand Dollar (1 Club+ Dollar = $1 NZD) when used at New World, PAK’nSAVE or Four Square stores, or by shopping online at New World or PAK’nSAVE. Club+ Dollars are unable to be used on Four Square NOW! purchases.   

   

  When you join Club+, you’ll set a PIN to keep your Club+ Dollars secure, which you’ll use when spending them in-store.  

   

  You have the choice of scoring either Club+ Dollars or Airpoints™ as your rewards and can change your choice at any time. Just log in to your Club+ account here or in the app and select Change Rewards.  Or if you prefer, call our friendly Customer Service team on 0800 80 70 70 for help. 

   

  *On qualifying purchases

  ^In-store only at Four Square